ATS+ Experts-Conseils - Privacy Policy

1. Information We Collect

We only collect the personal information necessary to provide our services and enhance your experience on our website. This information may include:

First and last name
Email address
Phone number
Company name
Information submitted via our contact or quote request forms
IP address and browsing data (via cookies)

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to your questions or quote requests
To communicate with you as part of our services
To offer a personalized experience and improve our website
To comply with legal and regulatory requirements

3. Consent

By providing your personal information through our website, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual obligations.

4. Sharing Your Information

We do not sell or rent your personal information. It may be shared only with:

Service providers (e.g., web hosting, CRM or analytics tools) who are contractually
bound to protect your data
Regulatory or legal authorities, when required by law

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined above, or as required by law. Afterwards, data is securely destroyed or anonymized.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from loss, theft, unauthorized access, disclosure, or alteration.

7. Your Rights

You have the right to:

Access your personal information
Request a correction
Withdraw your consent
Request the deletion of your data, subject to certain legal conditions

To exercise these rights, please contact us using the information below.

8. Use of Cookies

Our website uses cookies to enhance the user experience and analyze web traffic. You can configure your browser to refuse cookies or alert you when they are being used.

9. Privacy Officer

In compliance with Law 25, ATS+ Experts-Conseils has appointed a Privacy Officer responsible for overseeing personal data protection. For any questions or requests related to this policy, please contact:

Name: Isabelle Auclair
Email: Isabelle.auclair@atsplus.ca
Address: ATS+ Experts-Conseils, 2350 Geneve Street, Sherbrooke (Quebec) J1J 4B1
Phone: (819) 837-0054

10. Policy Updates

This policy may be updated to reflect changes in our practices or legal requirements. The date of the last update will be indicated at the top of this page. We encourage you to review this policy periodically.